Competitor Customer Care Connections
People connecting with a competitor’s support and customer success teams are, overwhelmingly, its customers. It is the most direct way to identify their installed base.
In brief
The Competitor Customer Care Connections signal spots the people connecting with your competitors' support and customer success teams, very often their customers. 5 credits per qualified lead; checked every day, and the lead goes out as soon as it is qualified.
- Price
- 5 credits per lead, charged when the qualified lead is created. A lead that does not match your filters is never billed.
- GDPR
- Publicly available professional data, hosted in Europe. For B2B prospecting the legal basis is usually legitimate interest (GDPR Article 6(1)(f)), with a right to object for the person contacted. DPA available on request.
Live lead examples
Real-time anonymized activity
Without this signal, you are missing out
What your competitors already exploit
You do not know who your competitors’ customers are.
Public logo lists show only a fraction of the reality.
Without an identified installed base, your switch campaigns fire blind.
How it works
From detection to delivery, everything is automated.
Détection
Rodz continuously monitors your signals and detects business events in real time.
Enrichment
Each lead is enriched: email, phone, company, context.
Delivery
Leads arrive directly in your tools: HubSpot, Lemlist, Google Sheets, webhook.
Concrete use cases
A user connects with a competitor’s support team.
That is a customer, not a prospect: the budget question is already settled.
Reach them around their renewal window.
Several people at one account connect with customer success.
A broad deployment, so a significant contract.
Build a migration case for that account.
A competitor’s customer engages right after a criticised release.
A window of dissatisfaction, short but real.
Offer a factual comparison, without knocking the competitor.
Questions fréquentes
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