Competitor Customer Care Connections
People connecting with a competitor’s support and customer success teams are, overwhelmingly, its customers. It is the most direct way to identify their installed base.
Live lead examples
Real-time anonymized activity
Without this signal, you are missing out
What your competitors already exploit
You do not know who your competitors’ customers are.
Public logo lists show only a fraction of the reality.
Without an identified installed base, your switch campaigns fire blind.
How it works
From detection to delivery, everything is automated.
Détection
Rodz continuously monitors your signals and detects business events in real time.
Enrichment
Each lead is enriched with 27+ data points: email, phone, company, context.
Delivery
Leads arrive directly in your tools: HubSpot, Lemlist, Google Sheets, webhook.
Concrete use cases
A user connects with a competitor’s support team.
That is a customer, not a prospect: the budget question is already settled.
Reach them around their renewal window.
Several people at one account connect with customer success.
A broad deployment, so a significant contract.
Build a migration case for that account.
A competitor’s customer engages right after a criticised release.
A window of dissatisfaction, short but real.
Offer a factual comparison, without knocking the competitor.
Questions fréquentes
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